top of page
Frequently asked questions
General
Return Policy
We do not sell your personal information. We share it only with trusted third parties necessary to fulfill your order — including shipping carriers and payment processors (such as Wix Payments). These parties are required to keep your information secure and use it only to complete your transaction.
Yes! Our Fiber Pomade is perfect for all hair types—straight, wavy, curly, and coily. It offers a flexible yet strong hold with a natural matte finish, ideal for both men and women. It’s especially great for thin or fine hair, creating a fuller, thicker look without weighing it down.
Rub a small amount between your palms and apply to dry or damp hair. Style using your fingers for texture or a comb for sleek looks. A little goes a long way!
Our Fiber Pomade is water-based, offering a strong hold that washes out easily with just water—no need for harsh shampoos.
Yes! Protocol Essentials is proud to offer cruelty-free and vegan-friendly grooming products. We never test on animals or use animal-derived ingredients.
Absolutely! We offer exclusive wholesale pricing and bulk order options for barbershops and salons. Reach out to us for more details or to apply.
We ship across the U.S. and internationally. Orders usually ship within 1–2 business days, with U.S. delivery in 3–5 days. Use code FIBER for free shipping.
Yes, you can use our Fiber Pomade every day! It’s made with clean, non-greasy ingredients that are safe for daily use. It rinses out easily with water and won’t cause buildup or clog pores.
Absolutely! Our pomade is gender-neutral and perfect for edge control, curls, waves, slick styles, and more. We’re all about inclusive grooming.
For any privacy-related questions, reach us at info@protocolessentials.com.
Find answers to common questions about Fiber Pomade, hair care, ingredients, application techniques, and product performance.
bottom of page